1. Payment Processing

Trailkitpro accepts payments through Stripe, an independent payment processing provider. Stripe processes payment transactions submitted through our website.

Customers can complete their purchases directly through the available checkout options without creating or signing in to a Stripe account.

Payment processing is subject to the applicable terms and conditions of Stripe and the relevant payment method provider.

  1. Accepted Payment Methods

Trailkitpro accepts the following payment methods:

Visa

Mastercard

American Express

Apple Pay

Google Pay

Supported electronic wallet payment methods

Available payment options are displayed during checkout. Customers may select an available method to complete their purchase.

  1. Payment Information Protection

Payment transactions are processed by Stripe using its payment processing infrastructure and applicable data protection practices.

Full card numbers and card verification codes are handled through the payment processing process. Trailkitpro does not store customers’ full card numbers or card verification codes on its website systems.

Customers should provide accurate payment details and review their order information before submitting a payment.

  1. Transaction Monitoring

Stripe may conduct periodic payment risk assessments and monitor transaction activity for unusual or potentially unauthorised activity in accordance with its applicable procedures.

Certain transactions may be subject to additional review. Where a payment cannot be completed or requires further verification, customers may be contacted through the relevant payment process.

Trailkitpro reserves the right to review order information and take appropriate action where a transaction presents reasonable concerns regarding its validity or authorisation, in accordance with applicable laws.

  1. Billing Statement Descriptor

Payments made through Trailkitpro may appear on the customer’s bank or card statement under the following billing descriptor:

www.trailkitpro.com

Customers are encouraged to retain their order confirmation email for reference when reviewing their payment records.

If customers have questions about a transaction associated with Trailkitpro, they may contact us using the details provided below.

  1. Personal Data and Cookie Preferences

Trailkitpro handles customer information in accordance with applicable Australian privacy requirements and relevant European data protection legislation, including the General Data Protection Regulation (GDPR), where applicable.

Information required to process a payment may be shared with Stripe for transaction processing and related payment administration.

Our website provides a Cookie Consent Banner and a separate Privacy Policy.

Non-essential cookies are used only after customers select the Accept option on our cookie banner. Customers can review our Privacy Policy for further information about the collection, use, retention and handling of personal information.

  1. Data Protection and Customer Responsibilities

Customers should ensure that the payment information submitted during checkout is accurate and that their payment method is authorised for the transaction.

Customers are responsible for keeping their payment credentials and account access information confidential.

If customers identify a transaction they do not recognise, they should contact their card issuer or relevant payment provider and notify Trailkitpro so that the matter can be reviewed.

  1. Contact Information

For payment enquiries or questions regarding payment processing and transaction records, please contact:

Company ACN: 677 614 256, ABN: 96677614256

Registered Name: RETAIL ASCA PTY LTD

Address: Unit 2, 54 Baker Street, CARLINGFORD NSW 2118

Phone: +61 422 112307

Email: stash@trailkitpro.com

Our customer service team aims to respond to payment-related email enquiries within 24 hours.